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Multi-Branch E-Commerce Warehouse Management System

At Fronseye, we believe in analyzing deeply and acting decisively. Our journey is rooted in the art of observation identifying gaps, optimizing processes, and crafting solutions that redefine business potential.

  • Company

    Company

    Warehouse Ecommerce Management System

  • Industry

    Industry

    E-Commerce

  • Location

    Location

    India

  • Project Duration

    Project Duration

    6 Months

  • Technology

    Technology

    Laravel, Vue, PostgreSQL

Executive summary

The Warehouse Management System (WMS) was developed using Laravel with a fully API-driven architecture, designed to streamline eCommerce order management across multiple warehouse branches. The system ensures that products are automatically delivered from the nearest warehouse based on the customer’s location, optimizing delivery times and logistics efficiency.It also integrates with the Delhivery Shipment API, allowing real-time shipment tracking for customers and administrators.

Challenges Faced

The client operated multiple warehouse branches but faced challenges in managing inventory, tracking deliveries, and routing orders efficiently. Orders were often dispatched from non-optimal locations, leading to delays and higher logistics costs. They also lacked a centralized dashboard for real-time monitoring and tracking.

Challenge illustration 0
  • Managing real-time inventory updates across multiple warehouses and preventing data mismatches during high order volumes.
  • Implementing logic to automatically select the nearest warehouse based on customer location while ensuring stock availability.
  • Integrating and synchronizing the Delhivery Shipment API for live order tracking and handling asynchronous status updates.
  • Designing distinct access levels for branch admins and super admins within the Vue.js admin panel while maintaining data security.
  • Ensuring seamless communication between the Laravel backend APIs and the mobile app for order placement and tracking.
  • Handling large datasets of orders, shipments, and inventory records efficiently without affecting system performance or response time.

Our Approach & Solution

A strategic six-phase implementation process designed to address each challenge systematically.

Laravel-Based Backend Architecture

Laravel-Based Backend Architecture

Developed a robust backend using Laravel to handle all core operations, including inventory, orders, and user management, with secure REST APIs for seamless communication.

Vue.js Admin Interface

Vue.js Admin Interface

Built an intuitive and responsive admin panel using Vue.js, providing separate access for branch admins and a centralized view for the super admin.

Smart Warehouse Selection Logic

Smart Warehouse Selection Logic

Implemented intelligent order routing that automatically identifies the nearest warehouse with available stock based on the customer’s location.

Delhivery Shipment Integration

Delhivery Shipment Integration

Integrated the Delhivery API to automate shipment creation, generate tracking IDs, and provide real-time delivery status updates to customers.

Unified Mobile App Experience

Unified Mobile App Experience

Enabled customers to browse products, place orders, and track shipments in real-time through a fully connected mobile application.

Centralized Monitoring & Reporting

Centralized Monitoring & Reporting

Designed a scalable system where branch admins can manage local inventory while the super admin can oversee all branches, analyze performance, and monitor operations from one dashboard.

Benefits

Speed

Faster Order Fulfillment

Orders are automatically routed to the nearest warehouse, significantly reducing delivery times and improving customer satisfaction.

Efficiency

Operational Efficiency

Automated stock updates, order management, and shipment tracking reduce manual effort and streamline warehouse operations.

Transparency

Real-Time Visibility

Both admins and customers have live access to inventory, shipment status, and order progress through dashboards and APIs.

Coordination

Seamless Multi-Branch Coordination

Centralized control ensures smooth communication and data consistency across all branches while allowing independent branch management.

Experience

Enhanced Customer Experience

Customers enjoy a transparent and convenient process—from placing an order to tracking delivery—through the integrated mobile app.

Scalability

Scalable & Future-Ready System

The API-driven design supports future growth, allowing easy integration with new branches, logistics partners, or front-end systems.