Multi-Branch E-Commerce Warehouse Management System
At Fronseye, we believe in analyzing deeply and acting decisively. Our journey is rooted in the art of observation identifying gaps, optimizing processes, and crafting solutions that redefine business potential.
Multi-Branch E-Commerce Warehouse Management System
At Fronseye, we believe in analyzing deeply and acting decisively. Our journey is rooted in the art of observation identifying gaps, optimizing processes, and crafting solutions that redefine business potential.
Multi-Branch E-Commerce Warehouse Management System
At Fronseye, we believe in analyzing deeply and acting decisively. Our journey is rooted in the art of observation identifying gaps, optimizing processes, and crafting solutions that redefine business potential.
Company
Warehouse Ecommerce Management System
Industry
E-Commerce
Location
India
Project Duration
6 Months
Technology
Laravel, Vue, PostgreSQL
Executive summary
The Warehouse Management System (WMS) was developed using Laravel with a fully API-driven architecture, designed to streamline eCommerce order management across multiple warehouse branches. The system ensures that products are automatically delivered from the nearest warehouse based on the customer’s location, optimizing delivery times and logistics efficiency.It also integrates with the Delhivery Shipment API, allowing real-time shipment tracking for customers and administrators.
Challenges Faced
The client operated multiple warehouse branches but faced challenges in managing inventory, tracking deliveries, and routing orders efficiently. Orders were often dispatched from non-optimal locations, leading to delays and higher logistics costs. They also lacked a centralized dashboard for real-time monitoring and tracking.
- Managing real-time inventory updates across multiple warehouses and preventing data mismatches during high order volumes.
- Implementing logic to automatically select the nearest warehouse based on customer location while ensuring stock availability.
- Integrating and synchronizing the Delhivery Shipment API for live order tracking and handling asynchronous status updates.
- Designing distinct access levels for branch admins and super admins within the Vue.js admin panel while maintaining data security.
- Ensuring seamless communication between the Laravel backend APIs and the mobile app for order placement and tracking.
- Handling large datasets of orders, shipments, and inventory records efficiently without affecting system performance or response time.
Our Approach & Solution
A strategic six-phase implementation process designed to address each challenge systematically.
Laravel-Based Backend Architecture
Developed a robust backend using Laravel to handle all core operations, including inventory, orders, and user management, with secure REST APIs for seamless communication.
Vue.js Admin Interface
Built an intuitive and responsive admin panel using Vue.js, providing separate access for branch admins and a centralized view for the super admin.
Smart Warehouse Selection Logic
Implemented intelligent order routing that automatically identifies the nearest warehouse with available stock based on the customer’s location.
Delhivery Shipment Integration
Integrated the Delhivery API to automate shipment creation, generate tracking IDs, and provide real-time delivery status updates to customers.
Unified Mobile App Experience
Enabled customers to browse products, place orders, and track shipments in real-time through a fully connected mobile application.
Centralized Monitoring & Reporting
Designed a scalable system where branch admins can manage local inventory while the super admin can oversee all branches, analyze performance, and monitor operations from one dashboard.
Benefits
Speed
Faster Order Fulfillment
Orders are automatically routed to the nearest warehouse, significantly reducing delivery times and improving customer satisfaction.
Efficiency
Operational Efficiency
Automated stock updates, order management, and shipment tracking reduce manual effort and streamline warehouse operations.
Transparency
Real-Time Visibility
Both admins and customers have live access to inventory, shipment status, and order progress through dashboards and APIs.
Coordination
Seamless Multi-Branch Coordination
Centralized control ensures smooth communication and data consistency across all branches while allowing independent branch management.
Experience
Enhanced Customer Experience
Customers enjoy a transparent and convenient process—from placing an order to tracking delivery—through the integrated mobile app.
Scalability
Scalable & Future-Ready System
The API-driven design supports future growth, allowing easy integration with new branches, logistics partners, or front-end systems.